ABOUT ALLU

ALLU is a luxury vintage shop from Japan. We offer a plethora of high-quality luxury brand items that elevate the ownership experience. With over 100 buying locations across Japan, we only select top quality products that will charm fashion lovers. Together with our listed parent company, we have the most trusted source of authentic luxury goods. 

AUTHENTICITY GUARANTEED FROM JAPAN

AUTHENTICITY AND TRANSPARENCY  

Our purchasing concierges are well experienced and provide special services with high customer satisfaction. All the products listed on our official website are inspected by our professional team. All Jewels are polished, while the luxury watches are inspected carefully and repaired if needed.

NEROLI LUMIERE 

Our store “Nanboya” specializes in purchasing pre-owned luxury goods. Nanboya currently has over 100 stores across Japan, New York, Hong Kong, Singapore & France. ALLU’s company headquarters are located in Japan and have been established since December 2011. 

Head Office

Shinagawa season terrace 28F,
1-2-70 Konan, Minato-ku, Tokyo, 108-0075​

Subsidiaries

Valuence International Hong Kong Limited

Valuence International USA Limited

Valuence International Singapore Pte. Limited

Valuence International Europe S.A.S.

Valuence International UK Limited 

ONLIE STORE SERVICE


The ALLU experience offers a range of exclusive services created specifically for you.

AUTHENTICATE ITEM



Each item is put through a rigorous, multi-point authentication process by our highly trained gemologists, horologists, brand experts and/or art curators. Every item sold on the site undergoes a rigorous authentication process before being sent to you. 


FREE SHIPPING



We provide free shipping on all our products worldwide. All high value products ship for free with insurance. (some areas are not eligible) 


EXPRESS DELIVERY



We ship your order within 3 to 5 business days. All the products are shipped with trusted international couriers or postal service. 

RETURN SERVICE



As our special service, we offer 10 days' return policy if you are not satisfied with what we purchased from us. Please contact us within 3 days after you received the product, and return it within 7 days after. Please review our return policy for detailed information.


MULTILINGUAL CUSTOMER SERVICE



Our customer support team has members who are fluent in English, Chinese and Japanese.  


MUTIPLE PAYMENT METHODS



Our payment options include VISA, Mastercard, American Express, JCB, Diners Club, PayPal, Union Pay, Wechat Pay, and Alipay.


ONLINE CHAT SUPPORT



You may contact us through online chat, email, and phone call. Our representatives will respond ASAP and provide further assistance.


PERSONAL SERVICE



“ONEGAI ALLU” is a special service that will allow us to find the item you are looking for. If found, we will contact you and confirm. You can request a search by registering below.  
Try Now >>>



WATCH CERTIFIED AUTHENTICATION 


Every watch is confirmed by the inspection process and is repaired if necessary, by our expert watch makers. Every single timepiece that comes in from our end is authentic and functions within original factory specifications.  


 GOOD CUSTOMER REVIEWS


We are extremely proud to have received a 5 star review from our customers. Your trust is our motivation, which is why we believe that customer satisfaction is the most important aspect of our trade. We continue to improve our service no matter how successful we are. 

ALLU customer reviews


Super !

"Super merci beaucoup."

- Bourquard

Perfection

"Fast shipping, protective wrapping, excellent condition."

- Jeremiah Cesar

Happy purchase

"You quickly reply my enquiry and the products also match the description. I am very satisfied with this purchase."

- Ivan Hubbard

Great customer experience

"I was incapable of buying my dream handbag from Louis Vuitton until I saw it on sale in a Japanese store. I’m from Europe so it’s always tricky to find a trustworthy website abroad. I contacted Allu and their customer service is truly amazing! I had several questions, and they always took time to answer them in detail. I ordered the bag on Wednesday and at Friday it was delivered already at my home. So it took 3 days to ship from Japan tot Europe! I was beyond thrilled. Thank you to the Allu team for obtaining my dream Capucines handbag from Louis Vuitton. I’m beyond grateful! "

- Capricia

Beautiful item, great service!

"I love this! Very beautiful and I am satisfied with the service.."

-  Sherry

Very good service

"Item exactly as show and stated on the product page and relativeley fast shipping, considering the item was shipped from Japan."

-  Tim 

Chrome glasses

"Shipped super quick to USA for a great price in great condition. They also provide great customer service."

- Michael Duer 

Superb

"My purchase of a high range product from Allu was more than amazing in any aspect.

As this was my first purchase of a "Vintage" product, I am extremely happy to have bought it from Allu and nowhere else. Not only that they provided me a high-speed and extraordinary great communication along the line - I also received the product of my dreams safe and super fast. If you are an abroad customer (reviewing from Germany) and searching for something super rare that you found at Allu - I highly recommend to go for it. This was the best experience in my whole online shopping career and I promise this was not the last one from this beautiful shop, definitely coming back. Highly impressed - thank you once again "

- Lisa

ALLU eBay customer reviews


 IN-STORE SERVICE



Our retail store is located in the top luxury area of "Ginza" Tokyo and "Shinsaibashi" which is located in the middle of Osaka's city. It is a place where you can find vintage items of luxury brands such as Hermès, Chanel, and Rolex only in the retail store. 

 Various and High-Quality Products


Our shop selects and collects "Vintage" items, rare items, and items that are not available in other retail shops. Find your dream items in here! 


Top-notch service


Our shop provides smooth communication in multiple languages for customers. We provide professional and relevant information about a wide variety of items.

Tax-Free service


For a more enjoyable experience, we provide Tax-Free service for Non-resident visitors from overseas and foreign nationals who have stayed in Japan for less than six months.


Local pickup for online orders 


Before you come to Japan or you stay in Japan, you can set up the option to pick up the online orders at our GINZA or OSAKA retail store. 



SELL YOUR 

LUXURY ITEMS 

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